Information about the processing of your data

The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Astralis Hotel Domizil

Torsten Solda

Schwetzinger Str. 50

69190 Walldorf

Purposes of data processing by the responsible body and third parties

We only process your personal data for the purposes stated in this privacy policy. Your personal data will not be transferred to third parties for purposes other than those stated. We will only pass on your personal data to third parties if:

You have given your express consent, the processing is necessary to perform a contract with you, the processing is necessary to fulfill a legal obligation, the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.

The data is processed by: Hotel Spider

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as required by the various storage periods stipulated by law. Once the respective purpose no longer applies or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with legal requirements.

German Reporting Act according to § 29 BMG, § 30 BMG

The following data must be collected as part of the reservation process:

• Date of arrival and expected departure
• family name
• First names
• birth date
• nationality
• Address
• Serial numbers of the passport or passport replacement document (for foreign guests only)
• If you have relatives travelling with you (e.g. spouses, children), you do not need to fill out a separate registration form. It is sufficient to state the number of people travelling with you and their nationality.
• For travel groups of more than ten people, only the tour leader must fill out the registration form and otherwise state the number of fellow travelers and their nationality.
• Foreign guests who have to fill out a registration form must show their passport or passport substitute when registering. The hotelier is obliged to check the information provided on the registration form. If there are any discrepancies or if no passport is available, this must be noted on the registration form.

Retention obligation and period

The completed registration forms must be kept for one year from the day of arrival and then destroyed within three months. The registration forms must be stored in such a way that no unauthorized persons can view them.

Inspection by authorities

Only the authorities (e.g. police) have the right to inspect the data.

Collection of general information when visiting our website

When you access our website, information of a general nature is automatically recorded using a cookie. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about you personally.

This information is technically necessary to correctly deliver the content of websites you have requested and is mandatory when using the Internet. It is processed in particular for the following purposes:

Ensuring a problem-free connection to the website, ensuring smooth use of our website, evaluating system security and stability and for other administrative purposes.

The processing of your personal data is based on our legitimate interest in the aforementioned data collection purposes. We do not use your data to draw conclusions about you personally. The only recipients of the data are the responsible body and, if applicable, the contract processor.

We may statistically evaluate anonymous information of this type in order to optimize our website and the technology behind it.

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard disk. This means that we automatically receive certain data such as IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to start programs or to transmit viruses to a computer. Using the information contained in cookies, we can make navigation easier for you and enable our websites to be displayed correctly.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.

Of course, you can also view our website without cookies. Internet browsers are usually set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Provision of paid services

In order to provide paid services, we ask for additional data, such as your name and email address, in order to process your order. We store this data in our systems until the statutory retention periods have expired.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.

Comment function

When users leave comments on our website, the time of creation and the user name previously chosen by the website visitor are saved in addition to this information. This is for our security, as we can be held liable for illegal content on our website, even if it was created by users.

contact form

If you contact us by email or contact form with any questions, you give us your voluntary consent for the purpose of contacting you. For this purpose, you must provide a valid email address. This is used to assign the request and then answer it. Providing further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. Once your request has been processed, personal data will be automatically deleted.

Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (hereinafter: Google). Google Analytics uses so-called "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information on your use of the website generated through the cookie is usually transferred to a Google server in the USA and saved there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Further related services are then to be provided based on the use of the website and the Internet. The processing is based on the legitimate interest of the website operator.

You can prevent cookies from being saved by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our websites by clicking on this link. This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future as long as the cookie remains installed in your browser.

Use of Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the map functions by visitors. You can find more information about data processing by Google in the Google privacy policy. There you can also change your personal data protection settings in the data protection center.

Social Media Plug-ins

We offer you the option of using so-called "social media buttons" on our website. To protect your data, we use the "Shariff" solution when implementing them. This means that these buttons are only integrated into the website as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic, you are redirected to the services of the respective provider. Only then will your data be sent to the respective provider. If you do not click on the graphic, no exchange of data will take place between you and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the respective providers. More information about the Shariff solution can be found here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have integrated the social media buttons of the following companies on our website:

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Changes to our privacy policy



We reserve the right to adapt this privacy policy so that it always complies with the current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions to the Data Protection Officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our company directly:

Tina Basler

Schwetzinger Strasse 50

69190 Walldorf

Phone: 06227 6080

info@astralis.de